My company keeps installing landesk remote control on laptops, but I’ve never seen it in use. Nevertheless, today I couldn’t eject my USB drive and I noticed on windows log that the process keeping it busy was landesk indeed. I have not allowed any remote control, I did not notice any banner, or other kind of onscreen alert, so my questions are: is there any reason why such process may need to access the resource without remote control taking place? Can remote control be carried out invisible to the local user?
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