New program to invest greater resources in customer success to
address needs of fast-growing Magento merchants
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CULVER CITY, Calif.–(BUSINESS WIRE)–
Magento, a leading eCommerce platform provider and a division of
X.commerce, an eBay Inc. (NASDAQ: EBAY) company, announced details of a
new Solution Partner program designed to help merchants using the
Magento Enterprise Edition, select the right solution partner for the
scale and needs of their businesses.
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“We’ve seen tremendous growth in the size and scale of merchants
choosing Magento and as a natural evolution of the business it made
sense for us to launch a new Solution Partner Program,” said Roy Rubin,
COO of Magento and X.commerce. “The program is designed to help the
thousands of merchants who choose Magento Enterprise to succeed and
grow, starting with selecting the right partner for their scale and
budget.”
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Magento’s goal is first and foremost to support merchant growth with
products and services that help them build successful online businesses.
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“Our partners are an important part of the Magento ecosystem and we are
committed to working with them to help them deliver high quality
services,” Rubin continued. “The new program sets in place rigorous
training and certification requirements to help ensure they are
providing quality services to our merchants.”
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“We are excited to continue to be an active participant in Magento’s new
Solution Partner Program,” said Brian Grady, Principal at Gorilla Group,
a top Magento Partner. “From creating dedicated Magento project teams to
implementing a program to achieve Magento certification for our entire
development team, we have long embraced the concepts that are at the
core of this initiative. When fully implemented, the Solution Partner
Program will further showcase Magento’s inherent capabilities to help
deliver exceptional outcomes for merchant’s e-commerce channels.”
