Zend certified PHP/Magento developer

Need Help about EaseUS LockMyFile

i just locked a folder with EaseUS LockMyFile . every thing was ok at first but today i just realized i can’t open that folder
even after giving password correctly

every time i tried its unlocking but then shows locked again looks like nothing happens

when i cheeked program log say deny read

and when checked folder permissions says you do not have read permissions to view the properties of this object

i have really no idea why program can’t open the folder that is lock by itself maybe because long destination or something ? but in first days there was no problem and this only happens to this folder

is there any way to remove or give permissions from like safe mod ? EaseUS gives so many tips about situation to how to unlock locked folder by windows but nothing about own app !

i send mail to EaseUS support but not have any hope base my exp supports are useless they just know to copy paste