Recently, I upgraded from Windows 7 Ultimate to Windows 10 Pro mainly because, sadly, nearly no one supports Windows 7 anymore. I ran into an issue updating Visual Studio 2012 Ultimate to version 5, and I thought nothing of it since the installer completed successfully.
Now I am trying to install Visual Studio 2019 Community Edition, and the installer keeps failing immediately because the Windows Installer Service is hung. I’ve tried all the basic fixes, but nothing really seems to work, and I am unable to manually start the process.
- Windows 10 Professional 22h2 (19045.6466)
- Intel core i5 7500
- Nvidia GTX 1060 6gb
log :
Log Name: System
Source: Service Control Manager
Date: 4/30/2026 9:30:50 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Fragger-PC
Description:
The Windows Installer service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2026-04-30T19:30:50.2691346Z" />
<EventRecordID>1615</EventRecordID>
<Correlation />
<Execution ProcessID="712" ThreadID="6008" />
<Channel>System</Channel>
<Computer>Fragger-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Installer</Data>
<Data Name="param2">%%1053</Data>
<Binary>6D00730069007300650072007600650072000000</Binary>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 4/30/2026 9:30:50 PM
Event ID: 7009
Task Category: None
Level: Error
Keywords Classic
User: N/A
Computer: Fragger-PC
Description:
A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2026-04-30T19:30:50.2691346Z" />
<EventRecordID>1614</EventRecordID>
<Correlation />
<Execution ProcessID="712" ThreadID="6008" />
<Channel>System</Channel>
<Computer>Fragger-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Windows Installer</Data>
<Binary>6D00730069007300650072007600650072000000</Binary>
</EventData>
</Event>
