I’m using Thunderbird to access an organizational Microsoft mail account via IMAP (outlook.office365.com).
Recently, I’ve noticed two folders containing sent mail:
- Sent
- Sent Items
Both are marked with the green paperpale icon in the TB folders view. One of them has ~970 messages, the other has ~1350 messages. The folder with more messages has lots of sets pairs of duplicate messages; and in fact, over a longer while I had noticed that somehow, pairs of dupes form my Sent mail folder.
Morever, when I send a message, TB gets stuck in the phase of place a copy in the Sent folder, and I have to cancel the attempt. A copy is placed in the “Sent Items” folder though.
What could be the cause of this situation? Is this bifrucation “real”, or some phantom? And – what should I do, if anything, unify these two folders into one?