magento 2.3.6 error Unable to unserialize value. Error: Control character error, possibly incorrectly encoded

when i try to access from admin panel to any option, i have this page error.
i read some solution about this error,
but i cant find (framework-Serialize..)folder in magento folder!
/vendor/magento/framework/Serialize/Serializer/Json.php
how can i solve this error?