Preconditions and environment
Upgrade Magento version from 2.4.5-p1 to 2.4.6-p3
Magento version 2.4.6-p3
Steps to reproduce
1 – In production environment Place order with braintree creditcard or braintree Paypal
2 – We are getting an error of “Exception message: Your payment could not be taken. Please try again or use a different payment method. Declined Trace:” on magento logs
3 – This issue is only coming for few customers
4 – 3D Secure Verification is enabled
5 – Always request 3DS is enabled
Expected result
Order should be placed successfully.
Actual result
We are getting an error of “Exception message: Your payment could not be taken. Please try again or use a different payment method. Declined Trace:” on magento logs
On Braintree portal it is showing –
Status Processor Declined
Processor Response Text Declined(2046)
Additional Processor Response 2046: PAYER_ACTION_REQUIRED
