I’m trying to install Matrix SPM software on one of our standard Optiplex desktops for an end user, and I get an error during install “Microsoft Windows must be installed in “C:WINDOWS”. Installation aborted.”
I checked our image (Win10 Enterprise LTSC 2019 [equivalent to 1809])and Dell’s OEM image (Win 10 Enterprise 21H2), and both use C:Windows. I checked the vendor-provided PC running XP SP3, and the end-user’s personal HP laptop running Win10 Home 21H1, both of which have the software installed successfully, and both of which use C:WINDOWS.
I know you can change windir in Environment Variables, but the default is %SystemRoot%, not hardcoded C:Windows, and I hesitate to change references like that. I tried booting to a PE environment and renaming to C:WINDOWS, but the installer didn’t see a difference, presumably because updating the folder name doesn’t actually change windir or %SystemRoot%.
Some research led to a guide to making a folder’s or drive’s contents case sensitive, such that you could have foo.bar and FOO.BAR in the same location, but I worry that system-wide case sensitivity could cause issues for other applications.
Does anyone know a means to either change the case of C:Windows such that it is visible to applications, or to trick the installer to ignore case sensitivity?
I’ve looked at WINDIR environment variable resolves to %SystemRoot% and not C:windows which deals with the same variables I’m trying to change, but that isn’t quite the same issue I’m dealing with.
