why i am getting Event 1000 error

How to fix the event log, any one can help me find solution to this? i am running cranepax -a web based application on windows 10, connecting IER 400 printer to serial port,it seems that the application was programmed to use serial port,
this is the event log

application name: java.exe, version: 8.0.2210.11, time stamp: 0x5d1eb8b6

Faulting module name: rxtxSerial.dll, version: 0.0.0.0, time stamp: 0x498a2569
Exception code: 0xc000000d

Fault offset: 0x0000c455

Faulting process ID: 0x2ae4

Faulting application start time: 0x01dbf89f189e556d

Faulting application path: C:cranepax3.7CommonFilesJavabinjava.exe

Faulting module path: C:Cranepax3.7CommonFilesJavabinrxtxSerial.dll

Report ID: 6c4be76a-4455-46cd-b061-15377728f2f4

Faulting package full name:
Faulting package-relative application ID

i found out every pc an application installed on ,getting the same error,
actually, i have about 10 IER 400 printers,two IER 400 printers on each pc
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