I have an unusual problem on my Windows 10 device. When I try to use the Start Menu or the Settings menu, the system behaves as if I’m constantly holding the up arrow key.
Here’s a video of this behavior. In this video I open the Start Menu and scroll downwards rapidly. The menu keeps jumping back to the top. I practically can’t run any applications whose name starts with a letter beyond “A”.
Here are some relevant facts:
- This does not affect all applications. It only seems to affect certain Windows apps, including the Xbox game overlay. My Web browser works fine, for instance.
- Rebooting did not resolve the issue.
- The Scroll Lock key is off.
- The issue occurs even if I unplug my mouse, keyboard, and gamepad.
- I did not recently update my system configuration.
- This issue started happening today, a few hours before I wrote this post.
Specifics of my Windows edition are as follows:
Edition Windows 10 Pro
Version 21H2
Installed on 12/24/2021
OS build 19044.1645
Experience Windows Feature Experience Pack 120.2212.4170.0
