I’m implementing a cancellation button for EU regulation compliance (required from June 2026) in Magento 2.4.7. The button needs to be accessible from the customer account area.
Current situation:
The button shows correctly on the account dashboard (/customer/account/) but doesn’t appear on individual order detail pages (/sales/order/view/order_id/123/).
My layout XML (customer_account_index.xml):
<referenceContainer name="content">
<block class="MagentoFrameworkViewElementTemplate"
name="custom.button"
template="Vendor_Module::button.phtml"
after="-"/>
</referenceContainer>
What I’ve tried:
- Copying the same block to
sales_order_view.xml→ button still doesn’t show - Using
<referenceBlock name="sales.order.info">→ no effect - Clearing cache multiple times
Question: What’s the correct way to make a block appear on both customer dashboard and order detail pages? Do I need a different container/reference for the order view page?
