OpenSSL does not copy email to SubjectAltName

I configured OpenSSL through its openssl.cnf file to copy subjectAltName from the email, e.i., subjectAltName = email:copy. Yet, when I come to sign the CSR, I see that the subject alternative name field is empty, as shown bellow:

            X509v3 Subject Alternative Name: 
                <EMPTY>

The other thing that I noticed is that the email is not present anywhere in the certificate, although is IS present in the CSR.
How can I configure OpenSSL to copy the subjectAltName from the email?