I’m on WinXP and Win7. Yes, I know they’re very old, I should update, yada yada. Laugh all you want, but pls just don’t go there. I need these 2 machines to be installed the way they are, for various reasons, w/ all the legacy add-ons I just got to function again, and am ULTRA dependent especially of the XP one. I do not use a smartphone either, in case anyone will feel the urge to throw that into the mix. Just don’t. Thanks for understanding.
FF is ESR 52.6.0 on WinXP, and 56.0.2 on Win7.
Fri morning, I wake up to my stupid (paid for) webmail provider of … 25 yrs having missed to update their security certificate, so the login page didn’t even load. Manage to report this through a workaround, and a few h later it works again, but only on Win7/Chrome.
Problem is, still nothing on the XP main/work machine, and not on FF at all — the only browser I have full functionality on, such as attaching files showing a Rich Editor, and viewing attachments w/o downloading them (smt I do A LOT).
The error messages also slightly changed. In FF it says:
[www.netaddress.com] uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.
Error code: SEC_ERROR_UNKNOWN_ISSUER
and in Chrome:
classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.
You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.
They claim that the problem is fixed for “everyone” and that if I have “latency/unresponsiveness issues” (!) I should clear my cache & reboot. As if I’m 4 and haven’t done that already. They also said I otherwise should update or “use my phone”, which I just found disrespectful. Currently waiting for a response again, but obviously totally handicapped meanwhile and it’s not looking good.
Everything worked just fine before they missed the certificate thing, now it doesn’t. I didn’t do ANYTHING. Logically, it then should be on their end.
When running a SSL server test on their certificate it turned back:
Chain issues Incorrect order, Contains anchor
which I googled out. Don’t know if those issues address my actual problem, but certainly it’s nothing related to “latency” issues.
Since then I also tried adding a certificate exception in FF — to no avail, as well as found this old thread here: How to make Firefox ignore all SSL certification errors?.
But it just says www.netaddress.com atop, and following these steps only land me in an error message saying:
This is not a certificate authority certificate, so it can’t be imported into the certificate authority list
Since the webmail provider is brushing me off, and I don’t know if I’ll be able to get them to actually take me seriously here — how on earth do I bypass the demand for a certificate in this particular case? And/or is there any other way of circumventing the issue in FF itself?
If this can be done also in Chrome, I’d be all ears (apparently smt with –ignore-certificate-errors, but I don’t get where to insert that).
This is abysmally handicapping, and my whole existence is falling apart (have my calendar in my mail, etc.). Thanks for reading, aware it’s long.
